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At VivaBella, we believe in providing a shopping experience that's not just convenient, but also trustworthy and reliable. Our commitment to quality and customer service sets us apart, ensuring you always have the best experience.

Professional Support:

Our dedicated team offers prompt, friendly assistance via email, ensuring all your questions are answered swiftly.

Secure Shopping:

Your transactions are protected with SSL encryption, ensuring a safe and secure checkout process.

Validated Reviews:

We feature verified customer reviews, giving you confidence in the quality and reliability of our products.

Worldwide Shipping:

Enjoy global delivery with reliable tracking, bringing your favorite products right to your doorstep.

Flexible Payment Options:

We offer multiple payment methods, making your purchase easy and convenient.

Satisfaction Guaranteed:

We stand by the quality of our products and are committed to ensuring your satisfaction.

Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you're not, you may return new, unopened items within 30 days of delivery for a full refund. If the return is due to an error on our part (such as receiving an incorrect or defective item), we will cover the return shipping costs.

Your refund will typically be processed within 2-4 weeks after you send your package back to us. This time frame includes the transit time for us to receive your return (5 to 10 business days), the time it takes to process your return (3 to 5 business days), and the time for your bank to process our refund request (5 to 10 business days).

If you need to initiate a return, simply log in to your account, go to the "Complete Orders" link under the My Account menu, and select the "Return Item(s)" option. We will notify you via email once we've received and processed your returned item.

Shipping Information

VivaBella proudly offers worldwide shipping. However, please be aware that some restrictions may apply to certain products or international destinations. We strive to ensure you receive your order as quickly as possible.

Once you place an order, we will provide an estimated delivery date based on the availability of your items and the shipping option selected. Depending on the shipping provider chosen, estimated shipping dates will be available on the shipping quotes page during checkout.

Our shipping rates are weight-based, meaning the cost is calculated according to the weight of the items ordered. This information can be found on each product's detail page. To comply with our shipping partners' policies, all weights will be rounded up to the nearest full pound.

If you have any questions about our Shipping & Return policies, feel free to contact our support team for assistance. We're here to help!